Refund and Cancellation Policy
We understand that there may be times when you need to cancel or request a refund for your purchase. We are committed to providing you with a fair and transparent refund policy. Please read the following carefully.
Enrollment Cancellation
Enrollment cancellations can be made by contacting us at [email protected] or by submitting a cancellation request through your account dashboard. Please note that cancellations must be made before the start of the course to be eligible for a refund. We will process your refund within 5-7 business days.
Refund Policy
We offer a 100% refund for all courses canceled within 7 days of purchase. After 7 days, no refunds will be issued.
Exceptions to Refund Policy
There are a few exceptions to our refund policy. These exceptions include:
- Courses that have already started
- Courses that have been completed
- Courses that have been purchased using a promotional code or discount
How to Request a Refund
To request a refund, please contact us at [email protected] or submit a refund request through your account dashboard. Please include your name, order number, and reason for requesting a refund in your request.
Processing Time for Refunds
We will process your refund within 5-7 business days. You will receive a notification by email once your refund has been processed.
Please note:
- Refunds will be issued to the original payment method.
- Refunds for international payments may take longer to process.
- We reserve the right to deny a refund if we believe that it is being requested fraudulently or in bad faith.
Questions
If you have any questions about our refund and cancellation policy, please contact us at [email protected].